Returns, refunds and exchanges

If you are not completely satisfied with your purchase, please let us know and we will be happy to provide an exchange or refund. 

We accept return and exchange requests up to 28 days from the date of purchase.  

Please note, items must be unworn, unwashed and returned in the original condition to be eligible for refund.  

Please email us at contact@pointblank-uk.com with all returns and exchange requests, including your name, order number and contact information. 

We will provide you with return instructions and get a replacement or refund to you within 7-10 business days upon receipt of your returned item.